Ferguson Florist in Attalla, AL Open now

Reviews about Ferguson Florist

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  November 28, 2019, by Peggy LeRoy
  Anytime throughout the years of using Ferguson's Florist, have never been disappointed in their expertise with Flowers for any occasion. Most recent was for a family funeral. Blanket for casket was just breathtaking, most unusual but lovely. Family flowers were the same, just outstanding.
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  August 30, 2019, by Sebrina Crosby
  I have never left a review for anything, good or bad, but the treatment I received from Ferguson Florist was so abhorrent, I felt compelled to not only leave a review but file a formal complaint with the BBB. I placed an order via their website to be delivered to a location clearly listed as one of the areas they service. A few hours later, I receive a call that they cannot deliver to that area. After being handed off to the manager, before I could even speak, the manager was SCREAMING at me that I'd have to pay 2.5 times the delivery fee that the website listed (which was determined after putting in the exact location). She said she didn't care if I got the flowers or not because I wasn't the one making them, they were. She continued to scream and berate me. I have never, ever been treated so poorly by anyone, let alone anyone in any sort of customer service sector. The thing is, I would've paid the increase in the delivery fee, but it was the screaming and berating me, without even letting me explain what their own website said, that was so awful and upsetting.